Your personal data is protected.

Effective date: June 14, 2026 · Last updated: June 14, 2026

DeskShare is committed to collecting and using your information responsibly. This policy explains what we collect, why we collect it, and how we keep it secure.

1. Information we collect

Account and identity data

When you create a DeskShare account, we collect your name, email, phone number, password, and verification details.

Booking and listing data

We store listing details, booking schedules, payment preferences, messages, and host or guest instructions to power the marketplace.

Payment and transaction data

Payment details are used to process M-Pesa, Paystack, and future transactions. Sensitive payment credentials are handled by our providers.

Device and usage data

We collect analytics, device, browser, and location data to improve search, match you with nearby workspace, and protect the platform.

2. How we use your information

We use your information to operate DeskShare, process bookings and payments, communicate with hosts and guests, improve our product, and meet legal requirements.

That includes identity verification, workspace matching, booking confirmations, and customer support.

3. Sharing and disclosure

We share data with service providers, payment processors, verification partners, and legal advisors only as needed to operate DeskShare. We do not sell your personal information.

We may also disclose information to comply with legal obligations or protect our rights, property, and safety.

4. Security and retention

DeskShare uses technical and administrative safeguards to protect personal data. We secure data in transit and at rest and review our security processes regularly.

We retain information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

5. Your rights

You can request access, correction, deletion, or export of your personal data by contacting DeskShare support.

For requests, email info@deskshare.co.ke or call +254 713 931 483.

6. Updates to this policy

We may update this policy from time to time. When we make important changes, we will publish the revised policy on DeskShare and update the effective date.

This policy is effective as of June 14, 2026.